'CHALO FIRE KAREIN' OVERSIZED HOODIE

1. What makes this collection unique compared to other streetwear brands?
Our collection blends bold streetwear style with deep cultural storytelling. Each piece is inspired by heritage and identity, allowing you to wear not just fashion, but a story that speaks for itself.

2. Is the fabric and quality of the shirts premium and durable?
Absolutely. We use premium-quality terry fabrics designed for comfort and durability, so you get a shirt that feels good and lasts long—whether on the streets or in your wardrobe.

3. Do these designs reflect cultural pride or have deeper meanings behind them?
Yes! Every design, is crafted to reflect cultural pride and personal journeys. Our shirts let you wear a piece of your heritage and identity with confidence.

4. Are the shirts limited edition, or will they be restocked?
These are limited edition pieces. Once they’re gone, they won’t come back, so owning one means you’re wearing something exclusive and rare.

5. What sizes are available, and how is the fit—true to size or oversized?
We offer a wide range of sizes, and the fit is oversized with a touch of streetwear's classic relaxed feel. You’ll get a fit that’s just right, without compromising on style.

6. How do I care for these shirts? Are they machine washable or delicate?
Our shirts are designed for easy care. They’re machine washable and made to retain their quality wash after wash, so you can wear them confidently, again and again.

7. What’s the return/exchange policy in case the shirt doesn’t fit or meet my expectations?
We want you to love your purchase! If the size or fit isn’t right, we offer easy exchanges and a simple return process, so you always get what works best for you.

8. Are these ethically produced? What’s the story behind the production?
We’re proud to ensure that our shirts are ethically produced, supporting local craftsmanship. By wearing our brand, you’re not only making a fashion statement but also backing responsible production.

9. How fast is shipping, and do you offer international shipping?
We offer fast shipping within Pakistan, and yes, we also ship internationally so you can get our streetwear wherever you are. Expect your order to arrive quickly and in perfect condition!

Shipping:

We offer complimentary free shipping in Pakistan.

Orders in Pakistan arrive in 5-7 business days.

For any further assistance please contact: nkhl.clth@gmail.com

Returns:



ITEMS PURCHASED ON SALE ARE NOT ELIGIBLE FOR RETURN OR REFUND.

Return/Exchange Duration and Eligibility

• Our return/exchange window is 14 days. To be eligible for the 14-day return and exchange criteria, YOU MUST send out the package back to us within this timeframe , this time begins from the MOMENT your order has been delivered to you. For instance, if you contact us on day 14 but send out the return package on day 18, YOU WILL NOT BE ELIGIBLE FOR THE RETURN/EXCHANGE. If a chargeback is issued for such cases, we will present our shipping and return policy to your bank, highlighting that you were informed of this policy.

Return & Exchange Conditions

• For returns and exchanges, items must be shipped back in the original packaging with the tags intact and without any harm or damage to the clothing.
• Your return or exchange will only be processed once these items have been received and inspected by our team.

How to Initiate a Return or Exchange

• Start your return or exchange process by contacting us via our contact page or directly at nkhl.clth@gmail.com Our dedicated team will guide you through the necessary steps.

Refund Policy

Upon successful receipt and inspection of a returned item, your refund will be processed. The amount will be credited back to the original payment method. Please note that it might take a few business days for the refund to reflect in your account due to varying processing times of payment providers.

Exchange Policy

If you're looking to exchange an item, please get in touch within the 14-day window. After we receive and review the product you wish to exchange, we'll send out the replacement item.